Fraud Prevention Awareness Webinar

Darren has worked in Bank of Ireland Fraud for over 14 years with extensive experience in leading teams to detect, prevent and resolve fraud across multiple channels. He has led a very successful team by recognising the need for enhanced fraud prevention frameworks, improving fraud response times by optimising fraud investigation processes.

Emily has worked in Bank of Ireland for over 10 years and only this year moved into her new role which utilises her expertise in crafting clear, empathetic strategies to support and protect customer during and after fraud incidents. She is dedicated to improving communication frameworks that empower customers and minimise fraud impacts.