Speaker Terry Harmer NLC Training Ltd
Terry spent 4 years working in a family furniture business in Kilkenny as office and production manager. He then entered the insurance industry and built a career (from Salesman to General Manager) on strengths in training & development, people management and leadership skills.
In 1991 he formed NLC and began training in sales, management and communication on a contract basis, operating initially in financial services, but quickly moving into a much broader field covering a wide range of businesses in sales, services, retail and manufacturing.
He specialises in designing and implementing training programmes and modules modelled on world class companies, using best practice initiatives, to train Sales, Customer Service, Communications, Teambuilding, Leadership, and People Management.
Topic:
We are all too aware of the uncertain and changing environment in which we live and work. Having to do more with less money and fewer people. These circumstances throw up many issues, for today’s manager.
This brief seminar highlights the most common pressing problems, productivity demands and people issues, and delivers a number of approaches and tools to help deal with them.
It includes, time management tools, process review and improvement, change management strategies, motivation and problem solving.