Paul Dicker, Accenture

Paul has worked in the financial services industry for over 25years both in London and Dublin . He began his career with Lloyds bank where he worked for over 15 years in a variety of positions including Branch Manager and Business Manager .Paul moved to Ireland In 2001  and joined  Bank of Ireland Life where he worked as a  Sales Manager for a team of QFA's in Dublin. Since 2009 Paul has worked  for Accenture,  delivering courses in leadership , sales and credit . He is qualified as a consultant in a variety of personality / psychometric tools including Myers Briggs and Insights Discovery.  Paul holds a 1st Class Hons Degree in Financial Services,  is a QFA and is also a Qualified Coach.

Topics to be discussed

• Negotiate from a base of greater confidence and knowledge 
• Handle difficult situations more effectively
• Use processes, strategies and tactics to maintain control of what is happening
• Negotiate successful outcomes