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When Clients can’t/won’t Pay – an Irish Creditors Practical Guide

Reference:CredGuide2026
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Overview:


Every business gets caught out by a customer who won't pay or can't pay.

 

The question is what you can do about it and how quickly you should act. Leave it too long and you're at the back of the queue with everyone else. Move too aggressively and you might tip a customer over when a payment plan could have gotten you paid in full.

 

This session is a practical guide to recovering money owed by Irish debtors. It will outline what works, what is a waste of time, and how to read the signs early enough to do something about it. 

 

This webinar is aimed at business owners, finance teams, and advisors who deal with overdue receivables and want to know their options before things go legal.




Key Features of the Course:


This CPD session will cover:


- Spotting the warning signs early - what a customer in trouble actually looks like before they tell you

- Credit control basics that get skipped: terms, documentation, personal guarantees, retention of title clauses, and why they matter when things go wrong

- The difference between a customer who can't pay and one who won't - and why your approach has to change depending on which one you're dealing with

- Demand letters, solicitor's letters, and when each is worth sending

- Going legal: District, Circuit, and High Court thresholds, costs and realistic timelines in Ireland

- Judgment is the easy bit - enforcement is the hard bit. Sheriffs, instalment orders, judgment mortgages, garnishee orders, and what each is actually likely to recover

- Statutory demands and the 21-day rule - when to use them, when not to, and what happens next

- Petitioning to wind up a company: the threshold, the cost, and the strategic question of whether you actually want the company liquidated

- Where you rank as a creditor if it does go into liquidation, examinership, or SCARP - and what that means for what you'll see back

- Dealing with directors personally: reckless trading, fraudulent trading, restriction and disqualification, and when there's a case to pursue

- Practical case studies from recent Irish files - including where early action got the money in, and where waiting cost the creditor everything

 

 

Speaker: 


Tom Murray, Director, Friel Stafford


Tom Murray is a valuation expert at Friel Stafford with extensive experience in business advisory services. He previously served as President of ACCA Ireland and as a member of the ACCA Global Council.


With a strong background in M&A, Tom advises on corporate transactions and strategic growth. He is best known as a specialist in corporate insolvency, helping clients navigate complex restructuring scenarios.


Tom is a seasoned professional in business valuations for firms across various sectors. He is known for his practical approach and deep understanding of market trends and regulations.

Event details
Sector: Other
Date: 16 July 2026
End Date: 01 May 2027
Time:11.00 - 12.30
Duration: 1.5 Hours
Venue: Online
Capacity: 1000
CPD Units*: 1.5
*CPD Units are only verifiable if the event attended provides skills and/or knowledge relevant to your job or career aspirations.
Cost details
Members €75.00
Guest price €75.00
Booking details
Book online Book online
Futher details Please note that registrations for this session will close at 12:00pm on 15th July 2026.

Important Information: an entry link to the session will issue to those registered by email after booking.

The webinar will be recorded and the recording will be available for those who have registered for the event. 

If you have any questions ahead of the session, please do not hesitate to contact us at irelandmembers@accaglobal.com.